It was on the cards, but it's on hold at the moment.
Only for new, recontacting and customers who rate plan change.
I'll update here once it's available for outright purchase.
I recently connected to the NBN and received the modem on Monday, the version is FAST5366TN-A it doesn't have a SIM card and appears to be the old version. How could I get the new version? It's impossible to contact support with the current situation
Hi there! Sorry I couldn't get back to you right away.
How long did you sign up? @aruna260
The new modem launched alongside our new plans - that was back on the 25/3/2020.