The sales rep was pretty keen for me to have the modem. It is paid off at $7 per month so after 36 months it is free.
I don't know if I will switch providers, but now I am on NBN I am finally able to. The service on optus has been pretty good, but their $2.20 non-direct debit fee and their $2.20 paper bill fee really annoy me.
So the tech came but could not install as no "old" T co. line. Amazed it took a tech to confirm as T co. at least had that inf. Perhaps they lost their records or don't like sharing?
NBN turn up unannounced and, long story short, I end up with another cable dangling from telegraph pole to the house (Sydney suburb 2020), but at least it's a cable.......
Optus Chat is just a game of being passed around "departments" until you give up (6 in a row I lasted)........
Any clues who to actually converse with at Optus or NBN to get something moving?
Can someone tell me if this modem can be put into bridge mode. Looking at Optus plans to finally move off Optus Cable, but if the modem can't be put into bridge mode then this a showstopper for me as I have mesh wifi network set up and other network equipment I do not want to change
I have the non LTE version - the F@st 5366TN. There is no Bridge mode on this device (like there is on the older HFC EMTAs (CG3000 / CG3000v2), but this doesn't stop my network from working.
I too have a WiFi Mesh solution connected to it from one of the yellow LAN ports. All my devices in the home connect to the Mesh network via WiFi and RJ45 cables - laptops, TV, Fetch, printer, Gaming consoles. Everything works so long as these are all on a common IP address subnet and that (in my case) the WiFi Mesh box connected to the Optus modem is the only router handing out IP addresses.
I don't need a static IP address for my Mesh solution - so means I can get away with the solution I have.
So, after getting my optus bill today and noticing a bogus plan change fee on my first bill since I was on the nbn, I was finally triggered to leave optus. They always seem to stuff the billing up, when something changes.
I switched to AussieBB 100/40, it happened within 30 mins of me signing up, which was impressively fast.
After a short outage, everything continued working as it should so I can confirm this router works on other providers EXCEPT my uploads seem to be throttled at around 19 Mb/s. Every speed test maxes out at 19 Mb/s. Coincidentally my optus nbn plan was 50/20,
I thought my NBN connection may have been incorrectly configured, so I plugged my computer straight into the NTD. And I got an upload speed of 37Mb/s.
So somehow this router is throttling uploads, but there is nothing to indicate this in the routers control panel, or any way to change it???
Whilst I was cancelling my service, I asked them to connect me to the technical team in order to find out how to configure the VOIP settings.
In typical optus style, they were clueless and advised me to contact the manufacturer
This is the response I received from sagecom support:
You can not use this router with another internet access provider , this router is locked for Optus without possibility to unlocked it , Sagemcom never send firmware.
Contrary to what Optus technicians say, Sagemcom does not unlock routers ,
It is not strictly true as it seems to mostly work for my purposes, except the VOIP settings.
Still, it is absolute bull that optus make you pay full price for a crippled router.