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New Contributor quankino
New Contributor

The 4g LTE internet connection is down automatically

I just signed up the Home wireless broadband yesterday and I got Huawei B525s-65a modem.

The signal is good but the connection is down every 20-30 mins. I have to restart the modem to reconnect and it is really frustrating.

Anybody has any ideas about fixing this issue?

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Frequent Contributor
Frequent Contributor

Re: The 4g LTE internet connection is down automatically

Did you try to reset the Huawei B525s-65a modem to factory default to see if the problem resolved?

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Occasional Contributor Jens188
Occasional Contributor

Re: The 4g LTE internet connection is down automatically

I also had such problem with my Huawei B525s-65a, then I try to restore it to the factory settings from the reset button, then it works well.

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