Accepted Solution

Telephone not ringing after NBN activation

[ Edited ]

I have just connected my phone to the NBN. Of the three extensions in the house the main handset where the NBN comes in does not ring when an incoming call is received.

Any suggestions why this is and what can I do to correct it?

Re: telephone


Generally after the first telephone socket in your house its up to the owner to arrange a private licensed cabler to make changes. 


Optus will deliver a single telephone socket from their router that you can plug in a phone. 

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Re: telephone


We’ve optimised your post to help users better understand what the topic is about and your question to be answered more clearly by the Yes Crowd community.

Thanks Paddylee.

More info: Changing Phone Sockets & Wiring

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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