Hey @Colin1707, that's a strange one!
Sometimes this can occur if your phone line de-syncs from your modem (if you have a Cable or NBN connection).
Without knowing what type of connection you have there, I can offer an initial troubleshooting step if it's still not back to normal since posting:
- Unplug your devices all at once, wait 30 seconds or so and then plug everything in one by one to see if a phone light reappears on your modem.
If this doesn't help, we might need to take a look into this from our end!
Please note, there is a longer than usual wait time on Messenger, so if you need urgent assistance please reach out to us through the social media links I provided above.
I put 'removed' in quotes. I wan't saying the capability is still there just that events beyond Optus control have made 24/7 support unfeasible for the moment. Even business hour support is limited to critical cases only. A non working phone is on the list so you go to the head of the queue (such that it is)