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New Contributor
New Contributor

Swapping Modems

Can I replace my Arris CM8200 modem with a Netgear CM500V modem.  I've tried but it doesn't get past the download test.

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Respected Contributor
Respected Contributor

Re: Swapping Modems

That Arris is supplied by NBN right (has the NBN branding on it)? If so then you have to use it. Thats part of the NBN network which you can not touch, it not part of the Optus service.