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Occasional Contributor
Occasional Contributor

Streaming issues

When I’m watching pay channels on my fetch mini. I watch it for 2 or so minutes than it stop or freezes and them play the episode and then stop or freezes again and it does it all the way through the shows I’m watching if I get all the way through the show.

 

Then after three or four times it comes up message say streaming issues.

 

Fetch mini is connected through wifi and modem is in a another room. About 59 foot steps away from fetch mini and I have powerline thing from Optus and they r hook up.

 

Need help because I want to watch it because some channels I can’t get on Foxtel now box and only on fetch mini.

 

My tv and Foxtel now box connect to wifi and they work excellent no problem. 

 

Do I need a wifi extender or what do I need please?

 

NEED HELP 

 

 

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Trusted Contributor
Trusted Contributor

Re: Streaming issues

Are you using the power line adapter or wifi?

 

have you tried direct with a cable just to make sure it’s not either of these? Because EOP devices are notorious for causing issues.

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Occasional Contributor
Occasional Contributor

Re: Streaming issues

Hi

 

I connect Fetch mini box to wifi before

I have plug in powerlines adapter and internet cable into Fetch mini box.

 

So I don’t know if I connect to wifi or powerlines adapter?

 

So what do I do now?

 

 

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Honoured Contributor
Honoured Contributor

Re: Streaming issues

Can you describe your setup more clearly? Is it:

 

Room 1 - Optus Modem with ethernet plugged into powerline plug in the wall

Room 2 - Fetch Mini with ethernet plugged into powerline plug in the wall?

Wifi enabled

 

We need to work out if the powerline or wifi are providing the signal to your Fetch. Try unplugging the powerline (or disabling the wifi on the modem) and seeing if you can still get a connection on the fetch mini.

 

Peter Gillespie

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Occasional Contributor
Occasional Contributor

Re: Streaming issues

Is it: Modem come from Harbourisp 

 

Room 1 - Modem with ethernet plugged into powerline plug in the wall

Room 2 - Fetch Mini with ethernet plugged into powerline plug in a power board.

Wifi enabled

 

I will try unplugging the powerlines first. 

 

I will and get back to you soon.

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Honoured Contributor
Honoured Contributor

Re: Streaming issues

Essentially the issue is a bad signal from the modem to the Fetch. But that can possibly be improved.

 

1. Lets see what happens when you unplug the power boards.

2. PLug the power boards back in but DO NOT PLUG INTO A POWER BOARD. You should only ever plug them directly into a wall point.

 

Peter Gillespie

 

 

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