Showing results for 
Search instead for 
Did you mean: 
Ask a Question
For Australian Bushfire info please click here
New Contributor allanr
New Contributor

Staff appreciation

We have been dealing with an Optus store regarding answering machine problems with a home phone and getting nowhere. Last week we had an appointment with Dana Browne, Assistant Store Manager at Optus North Lakes, a different store from that mentioned earlier. She quickly understood the problem and was able to rectify the problem on the spot.

We would like our appreciation forwarded to Dana for her completely professional attitude and she is an example of what is expected of Optus.

Allan Roberts

1 Reply
Online Community Manager
Online Community Manager

Re: Staff appreciation

Allan, thank you so much for taking the time to let us know about this. We really do appreciate it! 🙂 

We will be forwarding this compliment to the area manager so they are aware of it. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos