Slow Internet Speeds


Over the last few months we have been receiving very slow internet speeds struggling to reach 2mbbs I’m trying to do university work and pages won’t load and it drops out on occasion. I have called tech support multiple times and done everything they have asked and works fine for a about an hour then goes slow again. I spoke with neighbours 2 of which are with Optus are getting speeds of 16mbbs I can’t even reach that at the best of times why am I experiencing the slow speeds and why can’t I receive the 16mbbs? Thankyou

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