cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
Online Community Manager
Online Community Manager

Signing up for 5G Home Internet

How do I sign up for 5G Home Internet?

Signing up for 5G Home Internet is easy. You can check whether 5G Home Internet is available at your address and sign up online, or head into your nearest Yes Optus retail stores

What sort of rate plans are available on Optus 5G Home Internet?

The Optus 5G Home Internet Everyday plan is priced at $75.00 per month and comes with unlimited data and an Optus 5G modem (at no additional cost)*. This plan offers a maximum download speed of 100Mbps and has a current average download speed of 85Mbps** (7pm-11pm) and is backed by our 50Mbps Satisfaction Guarantee^. You can sign up on a 24-month or month-to-month basis. If you decide to jump onto a month-to-month plan, a $200.00 start-up fee will apply. This plan also includes Optus Sport. Refer to the plan CIS for more information.


The Optus 5G Home Internet Entertainer is priced at $90.00 per month and comes with unlimited data and an Optus 5G modem (at no additional cost)*. The speeds on this plan are not capped and it currently has an average download speed of 214Mbps** (7pm-11pm). This plan is also backed by our 50Mbps Satisfaction Guarantee^.  You can sign up on a 24-month or month-to-month basis. If you decide to jump onto a month-to-month plan, a $200.00 start-up fee will apply. This plan also includes a Fetch Mighty with a Premium Channel Pack and Optus Sport. Refer to the plan CIS for more information.

* The Optus 5G modem remains the property of Optus.

**Actual speeds experienced will depend on a number of different factors. Learn more about 5G Internet speeds. The average 5G Home Internet Download Speed is calculated over the previous 3 month period and is the average speed experienced by a representative group of customers between 7pm and 11pm (the busy time for consumer Internet traffic).

^50Mbps Satisfaction Guarantee: If at any time during the term of your plan, you’re not satisfied that you are getting download speeds of at least 50Mbps, or don’t receive a 5G signal, you can cancel your plan without cancellation fees when you return the 5G modem in good working order. Optus will confirm if the Guarantee applies. For more information about the Guarantee and the new 5G Home Internet plans, go to our 5G Home Internet page.

Can I switch from an existing Home Internet to Optus 5G Home Internet?

If 5G is available at your address, you can connect to a 5G Home Internet service. We recommend you keep your existing Home Internet until your 5G Home Internet Service is up and running, to avoid service interruption. Once your 5G Internet Service is connected, you’ll need to cancel your existing Optus Home Internet. Existing Optus Home Internet & 4G Home Internet customers can switch to 5G Home Internet without paying plan cancellation fees. Cancellation fees or device payout fees may otherwise apply.

Tags (5)
0 Kudos
Reply