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New Contributor
New Contributor

Service net error

Internet dropped out days ago. Logged into my modem and it is connected to internet and strength is good. When I open a tab I get redirected to servicenet . When I log into servicenet I get a msg saying “there was an error contacting the billing system”. Can anyone help. We are up to date with our bill
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Trusted Contributor
Trusted Contributor

Re: Service net error

What type of service is that? I assume is ADSL and not NBN. If it is NBN what type (i.e. FTTN.FTTC etc.) is it?

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New Contributor

Re: Service net error

Hi adsl
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Trusted Contributor

Re: Service net error

From what I can work out it seems to be something only Optus can sort out so you will have to contact them directly.

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Re: Service net error

Thanks for your thoughts. Cannot get through to anyone in troubleshooting at Optus.
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