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New Contributor paul1966
New Contributor

Service cancelation

hi I need to cancel a service of a deceased parent,but there is still 1 year on the contract,wiil optus release the contract early

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Honoured Contributor
Honoured Contributor

Re: Service cancelation

Interesting question. Short answer is that I'm pretty sure Optus will cancel any plan fees and waive any exit fees. Looking to the web this situation would be covered as the contract becoming 'frustrated' 

Realised Optus must have a process in place and they do. You should be able to find similar help on most major corporation websites with a google.

Sorry for your loss

Peter Gillespie