Thank yu9 for the reply.
i took the following steps
I entered https://webmail.optusnet.com.au in address then
clicked onto Bookmarks then
Bookmark this page, then
saved in Bookmarks bar
But when I now click on the Optus Webmail icon, iyt still comes up with the Standard button selected.
What device and browser are you using as it may not be supported. I have read that Google Chrome in both the desktop and mobile versions are the preferred browser for the Optus site. I would assume that the latest versions of Firefox and Safari should also do the job.
I use Chrome, Windows 10 on HP laptop.
I am not sure but it may have started when I switched to Windows 10.
I also have used (and removed) two password managers incl LastPass. I now use Trend Micro. No idea if that matters. I also use Adblock Plus. I did use HTTPS Everywhere for awhile (I thought it would help with this issue)
The version of Chrome you are using should automatically send you to the secure port. If it’s not doing that then I would be looking at the additional software you have installed or uninstalled as you may have inadvertently changed or corrupted the bowsers settings.