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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

Secondary Email account reset

hi

My account begins with a hidden and I need to reset a secondary email password account and sort out another but can't access these like we use to be able to via the app.

I changed phones and cant reset up this account and it has lots of important work information in it

PLEASE PLEASE can someone assist me with getting this done ASAP

Thanks

Anne

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Trusted Contributor
Trusted Contributor

Re: Secondary Email account reset

@annempro Yes Crowd is a Public Forum and not a direct support point for Optus. Note: Yes Crowd cannot access or view customer accounts/orders. Please don't post personal info.
Please message Optus Support 24/7 from the My Optus app. If you do not have access to the My Optus app you can use social media to contact Optus Support, please send a PM to Optus on  Facebook or a DM on Twitter and include in the message you do not have access to the My Optus app.

I am not an Optus employee. If a reply helps please give a Kudos and when an issue is solved please mark as solved.
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