cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Wisehound
New Contributor

Sagemcom Modem Phone Ports

Hello

 

We have just been connected to the NBN and have the Sagemcom Modem. The cordless landline phone plugged into Phone 1 port is working OK however I'd like to plug in our old fixed landline phone as well and was hoping I could use Phone 2 port. However it just gives an engaged signal. Is there anything I can do to use both Phone ports (for the same landline phone number)? Sorry for my ignorance. 

Tags (3)
0 Kudos
Reply
9 Replies
New Contributor Wisehound
New Contributor

Re: Sagemcom Modem Phone Ports

I finally got through to Optus Web Chat, who have answered the question:

 

"With NBN service, you'll be able to have 2 number's active. The other port will only work if you will get an additional phone number."

 

 

Super Contributor
Super Contributor

Re: Sagemcom Modem Phone Ports

You're actually looking for an adapter like this. The Sagemcom modem can handle two seperate phone lines, whereas you just want to split line 1.

 

rj12-Y-splitter-double-adaptor.jpeg

-------------------

Loyal Optus customer. My opinions are my own.
0 Kudos
Reply
New Contributor Wisehound
New Contributor

Re: Sagemcom Modem Phone Ports

Thanks for that, it is good to know we have that option. 

0 Kudos
Reply
New Contributor Rici
New Contributor

Re: Sagemcom Modem Phone Ports

We have two phones different providers 1 x Optus, 1 x Telstra - can we plug both phones into the Sagemcom modem?  We have a single NBN connection.

Tags (3)
0 Kudos
Reply
New Contributor Jolyn
New Contributor

Re: Sagemcom Modem Phone Ports

i have a sagemcom modem but am unable to connect my extra phone on the back of the modem?? *moderated*

 

 

0 Kudos
Reply
RetiredModerator Toomey
RetiredModerator

Re: Sagemcom Modem Phone Ports

Hey @Jolyn, as mentioned above, you would need to purchase a splitter for multiple handsets


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
New Contributor Bernard99
New Contributor

Re: Sagemcom Modem Phone Ports

Thanks for the help - I also tried to plug a second phone in and also got the engaged signal....

 

0 Kudos
Reply
New Contributor Bernard99
New Contributor

Re: Sagemcom Modem Phone Ports

I treid using asplitter but it didn't make a good connection and I had "crackling noise" problems on the phone and internet dropouts

  I solved this by soldering 2 phone cables together to make a good connection.

0 Kudos
Reply
Highlighted
Online Community Manager
Online Community Manager

Re: Sagemcom Modem Phone Ports

Well that's one way to go out about it @Bernard99


Thanks for the update Smiley Happy If something else comes up, give us a shout. 

--------------------------------------------------------------
We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Top Contributors