Sagemcom Modem Phone Ports

[Wisehound]

Hello

We have just been connected to the NBN and have the Sagemcom Modem. The cordless landline phone plugged into Phone 1 port is working OK however I'd like to plug in our old fixed landline phone as well and was hoping I could use Phone 2 port. However it just gives an engaged signal. Is there anything I can do to use both Phone ports (for the same landline phone number)? Sorry for my ignorance. 

[Wisehound]

I finally got through to Optus Web Chat, who have answered the question:

"With NBN service, you'll be able to have 2 number's active. The other port will only work if you will get an additional phone number."

[glenn0 · Accepted solution]

You're actually looking for an adapter like this. The Sagemcom modem can handle two seperate phone lines, whereas you just want to split line 1.

[Wisehound]

Thanks for that, it is good to know we have that option. 

[Rici]

We have two phones different providers 1 x Optus, 1 x Telstra - can we plug both phones into the Sagemcom modem?  We have a single NBN connection.

[Jolyn]

i have a sagemcom modem but am unable to connect my extra phone on the back of the modem?? *moderated*

[Toomey]

Hey @Jolyn, as mentioned above, you would need to purchase a splitter for multiple handsets

[Bernard99]

Thanks for the help - I also tried to plug a second phone in and also got the engaged signal....

[Bernard99]

I treid using asplitter but it didn't make a good connection and I had "crackling noise" problems on the phone and internet dropouts

  I solved this by soldering 2 phone cables together to make a good connection.

[Dan_C]

Well that's one way to go out about it @Bernard99

Thanks for the update 🙂 If something else comes up, give us a shout.