New Sagemcom 5366TN fitted less than 2 months ago has already lost 2G output, as sure as day the 5 G will go next, restart doesn't fix this. Will someone at Optus fix problem please? How do I get in touch with Optus as they seem to have based themselves on another planet with no communications available. Also hiding behind Covid excuse for bad service.
Please message Optus Support 24/7 from the My Optus app. If you do not have access to the My Optus app you can use social media to contact Optus Support, please send a PM to Optus on Facebook or a DM on Twitterand include in the message you do not have access to the My Optus app.
Call 133 937 ignore the prompt to dial 1 and wait for the options.