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2019-03-16 10:26 AM
I have just had cable installed at my new house, I have the Sagemcom 3864V3 AC WiFi HOME GATEWAY MODEM.
The Technician has set it all up nad I have gone through it all with the diagram in hand and I can not get any of the LAN ports to work at all.
I plug the cable in and not light s come on at all, I have reset both modems and have tried all LAN ports and different cables and nothing seems to work at all.
2019-03-17 09:52 AM
What are you plugging into the LAN ports?
Do you have something else you could try to plug these devices in to confirm if its the F@ST modem or if it's the device you are connecting?
2019-03-17 02:24 PM
I am trying to use the LAN ports to run my TVs.
I have a new house so I have ports where the modem is set that run to all the tvs in the house.
When I plug the cables into the modem there are no lights that come on to say that they are working at all.
2019-03-19 10:51 PM
try pluging a laptop or a bluray player or anything with a lan port DIRECTLY to the modem and not via the house's network.
is there a hub or a network switch in your new house? i suspect there is a central point where all the cable from your tv terminates. look for that switch or hub and make sure there is power to it.
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