I havce tried to reboot / factory reset my modem so that the firmware updates but it does not work. Also, I "only" have a mac so I can't used the PC software to do this. What can I do to fix this? Thanks, JP.
How do you know the firmware isn't the latest available?
You can also contact Optus (LiveChat) and they can push a FW update to your modem from their end.
The device info page says I have version 7.276_F3864V2_optus where it seems the latest version is 8.353.1_F@ST5350_Optus. @Dan_C: It seems you have been helping some people to get this update, could you please also help me? Thanks! 🙂
@jeanvand, there's a bit of confusion.
Firmware version 7.276_F3864V2_optus is the latest version of firmware available on our standard ADSL Sagemcom 3864 modems. Version 8.353.1_F@ST5350_ is the latest version of firmware available on our NBN Sagemcom F@st 3864 with A.C modems. Firmware is automatically pushed out when you power cycle your modem.