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Occasional Contributor
Occasional Contributor

Re: Routing misconfiguration sending some US traffic via Japan through AS6453

@wgrantwe all owe you a beer or ten.

 

Thank you so much @ozeannie @nathan_w for getting your hands dirty.

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Re: Routing misconfiguration sending some US traffic via Japan through AS6453

I'm not jumping for joy totally. It has improved to the point that I can now send emails. But it is still quite slow. I just sent an email with a 5MB attachment and it took 3 mins and 26 seconds. By comparison the same email took 67 seconds to send via my Optus email address to the same recipient email address, being another Optus email address. Perhaps I just have slow internet at the moment. Grateful for small mercies, at least it's a step in the right direction. Congratulations to everyone for oushing hard.

 

Tracert confirms a change in route:

 

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

 

C:\Users\User>tracert secure.emailsrvr.com

 

Tracing route to secure.emailsrvr.com [184.106.54.10]

over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms  READYSHARE [192.168.1.1]

  2   159 ms    34 ms    19 ms  10.81.0.1

  3     *        *        *     Request timed out.

  4     *        *        *     Request timed out.

  5     *        *        *     Request timed out.

  6     *        *        *     Request timed out.

  7   259 ms    94 ms    76 ms  211.29.125.197

  8   217 ms   279 ms   274 ms  198.142.139.116

  9    86 ms    50 ms    13 ms  198.142.139.132

 10   286 ms   463 ms   435 ms  203.208.192.205

 11   272 ms   362 ms   320 ms  203.208.171.118

 12   426 ms   288 ms   268 ms  203.208.151.101

 13   543 ms   429 ms   302 ms  ae14.cs1.lax112.us.eth.zayo.com [64.125.27.40]

 14   236 ms   279 ms   276 ms  ae6.cs1.las2.us.eth.zayo.com [64.125.27.33]

 15   306 ms   304 ms   305 ms  ae0.cs2.las2.us.eth.zayo.com [64.125.28.109]

 16   409 ms   268 ms   211 ms  ae11.cs2.den5.us.eth.zayo.com [64.125.27.34]

 17   484 ms   429 ms   222 ms  ae5.cs2.ord2.us.eth.zayo.com [64.125.29.217]

 18   209 ms   327 ms   211 ms  ae27.cr2.ord2.us.zip.zayo.com [64.125.30.245]

 19   360 ms   211 ms   297 ms  ae1.mpr1.ord6.us.zip.zayo.com [64.125.30.119]

 20   313 ms   273 ms   227 ms  ae2.mpr1.ord5.us.zip.zayo.com [64.125.28.66]

 21   499 ms   294 ms   233 ms  208.185.125.6.IPYX-076520-ZYO.above.net [208.185

.125.6]

 22     *        *        *     Request timed out.

 23   357 ms   415 ms   268 ms  be42-corea.ord1.rackspace.net [50.56.6.165]

 24   400 ms   435 ms   335 ms  corea-core5.ord1.rackspace.net [50.56.6.129]

 25   485 ms   378 ms   400 ms  core5-aggr1401b-14.ord1.rackspace.net [161.47.11

.95]

 26   414 ms   475 ms   440 ms  secure.emailsrvr.com [184.106.54.10]

 

Trace complete.

 

C:\Users\User>

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Re: Routing misconfiguration sending some US traffic via Japan through AS6453

Time has improved this morning. Same 5Mb file just took 1min 40 seconds to go. Last night was probably more congested. At least it's useable now. Tracert was better this morning also. Just hope it stays stable now. Also hoping once the Asian cable is fixed things pick up as the traffic is diluted through more routes again.

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Re: Routing misconfiguration sending some US traffic via Japan through AS6453

@ozeannie  if it helps any I have both Optus 4G and Telstra 4G, both with up to date fast modems.

 

I just sent an identical email with a 4.6Mb file attached from my Rackspace account to a Gmail account, the elapsed time includes sending the message and saving it to the sent folder at Rackspace.

 

Optus was 1:05

 

Telstra was 1:04

 

So no difference really, I think what your seeing is just regular congestion that varies throughout the day and depends on the route taken, but isn't a symptom of the routing misconfiguration that seems to have been resolved, those issues were far worse.

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Re: Routing misconfiguration sending some US traffic via Japan through AS6453

Thanks for that. Yes the 5 Mb message I sent last night that took about 3.5 minutes took 1 min 40 secs this morning. I hold my breath when it takes that long that it is going to fail, but I agree it is going much better. Thank goodness it is at least now working. We rely on these emails to run our business.

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