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New Contributor nabeel
New Contributor

Removal of un-used Optus overhead HFC cable

Hi, I've had the NBN tech come out this morning and install NBN over HFC network to my premises. I've been told that my service will ve activated by tomorrow. Once active, my existing Optus HFC will be redundant and I would like to get someone out to remove the overhead cable from my rooftop. Can this be arranged?

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RetiredModerator Hannah-L
RetiredModerator

Re: Removal of un-used Optus overhead HFC cable

Hi @nabeel, has your NBN service been activated yet? Please send me a PM with your full name, DOB and account number if you're ready to have the Optus equipment removed.

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New Contributor pseudomys
New Contributor

Re: Removal of un-used Optus overhead HFC cable

Hi there, I have the same issue. We have recently had the NBN installed at our place, and we need to get the old, unused Optus HFC cable removed. Could you please arrange this for us as well? Thanks

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Moderator Aman_B
Moderator

Re: Removal of un-used Optus overhead HFC cable

Hi @pseudomys - Normally once NBN is installed, HFC is cancelled and this is done in the same order. Please contact us Here and we can look into this. 


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