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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor AlvinLam
New Contributor

Regarding Internet Payment

Hi,

 

I cannot seem to click on my Bill at Member Service Session, it keeps direct me to change billing address.

 

I believe i have not been paid the internet for two months now.

 

Can you please help?

 

Many Thanks

Alvin

1 Reply
Esteemed Contributor
Esteemed Contributor

Re: Regarding Internet Payment

Suggest you first contact Optus (Livechat) and find out what is due. You are possibly close to being cut off.

 

Alternatively if you know your monthly amount (say $80 a month?) add in $15 each month for a late fee and just deposit what's roughly needed (say $200 in this example). ANy overpayment is just kept to go towards your next bill anyway.

 

Peter Gillespie

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