@petergdownload , we'll be adding back the PM button to YC profile pages.
For the time being, you'll need to click/tap the envelope icon on the top right of your display. You'll then need to manually type the handle of the user you'd like to message.
You've probably worked that already, but for anyone lurking ^^^
Sorry, Still cannot sent to your main account.
Thanks for getting back to me I really appreciate your efforts and I know that you are busy, you have helped in in the past too and I thank you for that.
Overall I have waited four weeks, had my service cancelled, all important emails deleted and No help from anyone at Optus but yourself.
Of no doing by yourself, as a dedicated Optus customer I cannot believe how the situation was treated. I Spent many, Many frustrating hours actually trying to stay with Optus.
Unfortunatly I have taken the advise from @petergdownload and have gone to Aussie Broadband.
Honestly I cannot believe the difference that I received in Customer service from them. I had an account setup within 5 Mins with no Issues and they actually listened to what I told them about getting me connected. Within 30mins total I was setup and activated and on the net.
Thanks for your help, maybe if they had more customer service people like you and they actually listened to customers they would keep more of us.