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New Contributor lauraw1006
New Contributor

Price increase in latest bill for flat fee service

Good Morning,

 

My 'Home Broadband on Unlimited data Home Wireless' price has been $90.38 per month since the move from Vividwireless in August 2019 to the Optus 4G Plus network under the Optus brand. This month I was charged $105.39. 

Can you explain why the price was changed? Given that it is a flat rate of $90.38. Already a very high monthly charge for unlimited internet. 

 

Cheers,

Laura

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Honoured Contributor
Honoured Contributor

Re: Price increase in latest bill for flat fee service

You can only find out Billing Info contacting Optus directly (e.g. LiveChat). The reason for the increase should be itemised on the bill? $15 could be a late fee amount or perhaps something to do with FetchTV channel subscriptions changing?


Peter Gillespie

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