cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
For Australian Bushfire info please click here
New Contributor Charlie20134
New Contributor

Prepaid long expiry

My current prepaid has expired. I want to recharge to a long expiry. All the options I see to rcharge are 28 day plans. How do I recharge to long expiry prepaid?

0 Kudos
Reply
7 Replies
Crowd Champion Davelew
Crowd Champion

Re: Prepaid long expiry

Hi

Click on this link then click the long expiry tag:

http://www.optus.com.au/shop/mobile/prepaid/plans?dclid=CMC8jImEmNUCFcw1lgodjsEMgw#datatab2

 

Dave


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
0 Kudos
Reply
New Contributor Charlie20134
New Contributor

Re: Prepaid long expiry

Thank you Dave, unfortunately the problem is I select the $40 long expiry recharge and the paid it takes me to is to purchase the 28 day recharge.

0 Kudos
Reply
Crowd Champion Davelew
Crowd Champion

Re: Prepaid long expiry

That doesn't help then.  I think you will need to contact Optus either by phone or online chat.

 

Dave


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
0 Kudos
Reply
New Contributor Charlie20134
New Contributor

Re: Prepaid long expiry

Thanks Dave, I have been trying unsuccessfully to contact the online chat too. Thanks again for trying to help, have a great weekend.

0 Kudos
Reply
JustinB
Blog Author

Re: Prepaid long expiry

Hey Charlie, apologies for the delay in response. Did you speak to someone in regards to your prepaid service, since posting? You will first need to change your prepaid offer to the Long Expiry one. If you are still on the old offer and try to recharge it will only give the old offer validation period in your case 28 days. I can change the offer for you now just send me a private message with your service no, full name and date of birth to proceed. 

___________________________
Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution!

Please ensure you abide by the community guidelines. All moderation actions are final.

0 Kudos
Reply
New Contributor Charlie20134
New Contributor

Re: Prepaid long expiry

No i haven't been able to change yet. How do i send a pm?

0 Kudos
Reply
Moderator Vicky
Moderator

Re: Prepaid long expiry

Really sorry about the late reply again @Charlie20134 ! If you click on my username you'll be able to send me a private message directly. Alternatively, please click on this link here → http://yesopt.us/pmvicky


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Top Contributors