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New Contributor Drunk_Chicken
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Ping Spike Issues (Padstow Area)

Hey guys, been getting bad ping spikes over the last few weeks during peak hours (usually starts around 6PM, lasts until about midnight) in the Padstow area.

 

Most of my ping tests look like this:

 

Pinging google.com [216.58.199.46] with 32 bytes of data:
Reply from 216.58.199.46: bytes=32 time=17ms TTL=52
Reply from 216.58.199.46: bytes=32 time=42ms TTL=52
Reply from 216.58.199.46: bytes=32 time=359ms TTL=52
Reply from 216.58.199.46: bytes=32 time=126ms TTL=52

 

Ping statistics for 216.58.196.142:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 208ms, Average = 111ms

 

My Tracert looks like this:

 

Tracing route to google.com [216.58.199.46]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 <1 ms <1 ms <1 ms 192.168.0.1
3 83 ms 242 ms 18 ms 10.108.0.1
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 44 ms 46 ms 15 ms 59.154.18.170
9 36 ms 14 ms 13 ms 72.14.215.206
10 17 ms 31 ms 20 ms 108.170.247.33
11 148 ms 37 ms 25 ms 209.85.243.145
12 14 ms 18 ms 16 ms syd09s12-in-f14.1e100.net [216.58.199.46]

Trace complete.

 

There seems to be ping issues all along the chain and each hop gives varying pings. This suggests to me that it is a local problem as the issues start right at the beginning of the chain.

Have taken routers and other devices out of the equation and still no joy. Can't imagine this is anything to do at my end as it only happens during peak times. Other times my ping is fine. Speeds are also fine on peak or off and it doesn't affect browsing or videos etc. What it does affect is gaming which is pretty much impossible during peak times.

 

Anyone else experiencing these issues or have an idea of why this is happening? Thanks in advance.

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Contributor Berowra2
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Re: Ping Spike Issues (Padstow Area)

Hi @Drunk_Chicken, latency can be a symptom of packet loss (due to the need to re-transmit packets) which can be a result of congestion.  As you mentioned that you are seeing this during the busy period, my guess is that the latency variation are due to congestion.  I would expect you to see an improvement soon when Optus either upgrades the bandwidth into the CVC or Optus re-arranges the users across multiple CVCs

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New Contributor Drunk_Chicken
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Re: Ping Spike Issues (Padstow Area)

So I'm basically SOL until they decide to do something about it. Awesome.

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