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Charlie45
New Contributor
New Contributor

Phone line disconnection

Does anyone know why if I'm receiving my internet through another provider but optus owns the line optus has the right to disconnect my phone and transfer the number to another person? 

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Phone line disconnection

Its unclear you exact situation. You seem to have stopped paying Optus for the internet? As far as I know Optus don't sell a phone only plan so you've essentially left Optus 100%

 

FYI People can't 'own' phone numbers only telcos (like Optus). 

 

Normally you would port your number to the new ISP when you leave and then that would shut the Optus contract down. If you don't do that specifically then the number returns to Optus and they can give to whomever.

 

Peter Gillespie 

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