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New Contributor
New Contributor

Phone contact

Trying to speak to someone at optus re nbn connection issues. It seems they have no option to actually speak to anyone anymore. Have they changed their contact policy

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Contributor
Contributor

Re: Phone contact

Hey. 

 

Their direct number is 13 13 44, or you can also contact them via chat, please go to: http://www.optus.com.au/shop/notices/service-chat

 

 

 

Cheers.

Chris.

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Frequent Contributor
Frequent Contributor

Re: Phone contact

Just having the same issue.  Due to dodgy NBN I qwas thrown off chat and the next time through asked then to ring my Mobile Phone direct which they did so at least that part works.  Though still battling with a s*&t connection though just over the last couple of days.

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