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Max27385
New Contributor
New Contributor

Phone blocked

I’m trying to pay my overdue bill but my account just goes to a page saying contact us. I can’t use chat as that’s the only page that it will show when I log in.
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Tina_YC
Moderator
Moderator

Re: Phone blocked

Hi @Max27385, thanks for getting in touch with us. We're sorry you're having issues with an overdue bill. 


Do you have access to the bill? In this article, we'll show you the different options available for paying your bill. If you'll like us to check up on your My Account, please try messaging us via our Messenger site > Need Help? Let us know how you go. Tina. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.