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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Occasional Contributor Jericho
Occasional Contributor

Re: PS4 Can't connect to network!

live in poscode 3192 same issue can not log into PSN network have reset router changed channels. Netflix appears to be working now but still cant log into PSN. 

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Online Community Manager
Online Community Manager

Re: PS4 Can't connect to network!

@Jericho, we'd been tracking an issue in 3192 last night. The issue was thought to have been rectified.


We've reopened fault ticket - 18552942. We should have another update for you shortly. 

 

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Occasional Contributor Jericho
Occasional Contributor

Re: PS4 Can't connect to network!

thank you it just seem to be the PSN network only not working now.

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Online Community Manager
Online Community Manager

Re: PS4 Can't connect to network!

Ah, thanks for the update mate.

 

I've had a number of customers post on thread →  https://yescrowd.optus.com.au/t5/NBN/Optus-problem-accessing-websites/m-p/418161#M11984

 

I'll post updates there. 

 

--------------------------------------------------------------
We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Occasional Contributor Jericho
Occasional Contributor

Re: PS4 Can't connect to network!

I take that back tried to use netflix and its not working at all wont load the movies. FFS its a public holiday and the whole point of having internet and fetch is to enjoy it when you can.

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New Contributor Coreydillon
New Contributor

Re: PS4 Can't connect to network!

Hi, I'm in Millbridge WA 6232, same problem cant connect

 

Thanks

 

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RetiredModerator AlexRH
RetiredModerator

Re: PS4 Can't connect to network!

Hey @Coreydillon, I'm not seeing anything in the area or reported about this.

If you've spoken with our Faults team (on 13 13 44) and still need a hand, please PM me with your account number/username so we can take a look into this for you. 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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New Contributor Jackk
New Contributor

Re: PS4 Can't connect to network!

Hi, just purchased a PS4 and can’t seem to sign into PSN. The internet ‘works’ as it downloaded updates. Only able to sign in through being connected with hotspot

 

from Condell Park 2200

 

 

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New Contributor hopnetmike
New Contributor

Re: PS4 Can't connect to network!

Hi Team ... same problem here.  One day it's all good ... come back the next night with no changes to any gear ... everything else working fine ... but can the PS4 function via Optus cable ... nope!!!  What's going on.  My kids are driving me spare complaining ... and I've spent hours trying to figure this out.  Any assistance or tips greatfully received.  We're HFC Optus cable in Vaucluse NSW 2030.  Many thanks.

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New Contributor VOLBEDON
New Contributor

Re: PS4 Can't connect to network!

I seem to be having the same issue at Beerwah 4519 i have tried all the trouble shoots and still nothing its been like this for a week now.

 

Can you pleaae have a look onto this.

 

 

Cheers.

 

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