Thanks for the update guys! For those who are interested, I thought I'd offer up a brief explanation.
The issue was identified on the 22/02/18 and was localised to certain regions in NSW. I've left the fault closure description below:
CEF / MPLS label mismatches were found and cleared. The issue may reappear intermittently, and may cause silent failure of email / voip / browsing to some internal web pages.
---------------------------------------------------------------------
If you've found my answer helpful, please mark it as a Accepted Solution and be generous with that Kudos button
If you've found my answer helpful, please mark it as a Accepted Solution and be generous with that Kudos button
Hey @cigun, thanks for reaching out to us. I have checked your area Tarragindi QLD 4121 to confirm there is no reported fault at the moment. I would suggest to try some basic troubleshooting first and see how you go. If the issue continues then raise it with Tech Support on 131344 (open 24x7) to investigate further.
Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button
