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New Contributor Cat247
New Contributor

PPPoE username and password

Hi,

 

I'm trying to set up a new modem router and need my PPPoE username and password. I read on another post that it was the username and password used to access the Sagemcom modem router that came when we signed up. Problem is I can't recall every having to log in to anything, other than Wi-Fi. I can't find any usernames when I look through settings etc. Can anyone tell me where to find it?

 

Thanks!

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4 Replies
Esteemed Contributor
Esteemed Contributor

Re: PPPoE username and password

It's normally your email address and password that was arranged when you first signed up and should have specified in an introductory email or text. Have a word with support on the live chat below as they should be able to help you with that.

 

http://www.optus.com.au/shop/notices/service-chat

 

Crowd Champion Davelew
Crowd Champion

Re: PPPoE username and password

Hi

If you can  login to MyAccount that should be your email and password for your modem PPPoE.

 

Dave


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
New Contributor Cat247
New Contributor

Re: PPPoE username and password

Thanks for the help guys, we've managed to get it working Smiley Happy. We can finally use our NAS again! 

Esteemed Contributor
Esteemed Contributor

Re: PPPoE username and password

Excellent Smiley Very Happy

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