Can anyone tell me why my boradband service charge has increase by $5.00 without any explanation? It was $102.18 for service ID
604490 but the last three bills have increased by $5.00. I've had 2 chat sessions where by the representative has stated that I was incorrectly charged and the error would be corrected by the next bill, but its not happening?
Solved! Solved: Go to Solution.
There should be an itemised charge for the $5 on your bill explaining what it's for.
If it's previously been acknowledge it's an error then it needs to be fixed properly.
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