cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
For Australian Bushfire info please click here
Esteemed Contributor
Esteemed Contributor

Re: Outlook 2016 settings

I tested the pop mail settings yesterday and it worked first time for me using Optus mobile broadband. There has been a couple of posts in recent days that have suggested that mail settings that work on mobile broadband may not work on adsl or NBN and this shouldn't be the case. Unfortunately there are many things that can interfere with a connection  such as an errant antivirus, firewall or modem router configuration so often it takes a bit more investigation.

 

I will be back in the evening and will test the mail settings on my own account with a bit more detail. In the meantime you could try disabling your antivirus, firewall temporarily to see if that does anything.

Esteemed Contributor
Esteemed Contributor

Re: Outlook 2016 settings

Ok  I did some testing and with the configuration I posted in this thread I was able to send mail with or without authentication. I even tried sending mail via Telstra with authentication turned on and it worked. I would suggest you try turning authentication on and see what happens. Put a tick in the box that says “my outgoing (smtp) requires authentication”. If that doesn't work and you have tried turning your antivirus and your firewall off then you might need some professional help.

------------------------------------------------------------------------------------------------------------

Return-Path: <yeldarb@optusnet.com.au>
Delivered-To: me@mydomain.com.au
Received: from host.mydomain.com.au
by host.mydomain.com.au with LMTP id cOo9K+hFxVtFIgAA+FwSAQ
for <me@mydomain.com.au>; Tue, 16 Oct 2018 12:59:04 +1100
Return-path: <yeldarb@optusnet.com.au>
Envelope-to: me@mydomain.com.au
Delivery-date: Tue, 16 Oct 2018 12:59:04 +1100
Received: from mail104.syd.optusnet.com.au ([211.29.132.246]:56288)
by host.mydomain.com.au with esmtp (Exim 4.91)
(envelope-from <yeldarb@optusnet.com.au>)
id 1gCEdT-0002H9-DD
for me@mydomain.com.au; Tue, 16 Oct 2018 12:59:04 +1100
Received: from [192.168.8.102] (pa49-199-213-145.pa.vic.optusnet.com.au [49.199.213.145])
by mail104.syd.optusnet.com.au (Postfix) with ESMTP id E038A428D4E
for <me@mydomain.com.au>; Tue, 16 Oct 2018 12:58:19 +1100 (AEDT)
Date: Tue, 16 Oct 2018 12:58:17 +1100
Subject: Test email no authentication sent using Optus

------------------------------------------------------------------------------------------------------------

Return-Path: <yeldarb@optusnet.com.au>
Delivered-To: me@mydomain.com.au
Received: from host.mydomain.com.au
by host.mydomain.com.au with LMTP id YIn6G4BGxVtMIgAA+FwSAQ
for <me@mydomain.com.au>; Tue, 16 Oct 2018 13:01:36 +1100
Return-path: <yeldarb@optusnet.com.au>
Envelope-to: me@mydomain.com.au
Delivery-date: Tue, 16 Oct 2018 13:01:36 +1100
Received: from mail104.syd.optusnet.com.au ([211.29.132.246]:51199)
by host.mydomain.com.au with esmtp (Exim 4.91)
(envelope-from <yeldarb@optusnet.com.au>)
id 1gCEfv-0002IO-Aj
for me@mydomain.com.au; Tue, 16 Oct 2018 13:01:36 +1100
Received: from [192.168.8.102] (pa49-199-213-145.pa.vic.optusnet.com.au [49.199.213.145])
(Authenticated sender: yeldarb@optusnet.com.au)
by mail104.syd.optusnet.com.au (Postfix) with ESMTPA id E592C427B59
for <me@mydomain.com.au>; Tue, 16 Oct 2018 13:00:53 +1100 (AEDT)
Date: Tue, 16 Oct 2018 13:00:51 +1100
Subject: Test email with authentication sent using Optus

------------------------------------------------------------------------------------------------------------

Return-Path: <yeldarb@optusnet.com.au>
Delivered-To: me@mydomain.com.au
Received: from host.mydomain.com.au
by host.mydomain.com.au with LMTP id qH6SFEJHxVsgIwAA+FwSAQ
for <me@mydomain.com.au>; Tue, 16 Oct 2018 13:04:50 +1100
Return-path: <yeldarb@optusnet.com.au>
Envelope-to: me@mydomain.com.au
Delivery-date: Tue, 16 Oct 2018 13:04:50 +1100
Received: from mail104.syd.optusnet.com.au ([211.29.132.246]:48266)
by host.mydomain.com.au with esmtp (Exim 4.91)
(envelope-from <yeldarb@optusnet.com.au>)
id 1gCEj3-0002Kp-6G
for me@mydomain.com.au; Tue, 16 Oct 2018 13:04:50 +1100
Received: from [192.168.43.200] (TELSTRAINTERNET49-AU [1.152.234.191])
(Authenticated sender: yeldarb@optusnet.com.au)
by mail104.syd.optusnet.com.au (Postfix) with ESMTPA id BB707427E44
for <me@mydomain.com.au>; Tue, 16 Oct 2018 13:04:07 +1100 (AEDT)
Date: Tue, 16 Oct 2018 13:04:05 +1100
Subject: Test email with authentication sent using Telstra