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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Joet2
New Contributor
New Contributor

Outage

Does anyone have an outage for phone and internet in Concord NSW?

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3 Replies
Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Outage

No fixed outages showing on the link below. There are a few towers down however that is nothing unusual. Have you restarted all your equipment?

 

https://www.optus.com.au/about/network/service-status

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Joet2
New Contributor
New Contributor

Re: Outage

Yes powered down for 30 seconds, down stream light is flashing orange no internet or home phone working

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Ev_
Super Contributor
Super Contributor

Re: Outage

Hey @Joet2, as the Network Status page is showing no reported faults in the area, it's best to get in touch with our Tech Support team to get this looked into further for you. They can be reached 24/7 online via Live Chat and on 13 13 44

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