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2017-03-27 11:42 PM
Is anyone else in the Carrum Downs, Skye area had no Cable Internet thus afternoon -evening.
Contacted optus around 6:00pm. Said there was an outage, it's now almost Midnight and still nothing. They said I would get SMS with details and not received a thing.
2017-03-27 10:07 AM - edited 2017-03-27 10:08 AM
I had a couple of friends ring me late yesterday afternoon asking if I could check their power companies website for outages. Given there were power outages from Mt Waverley to Narre Warren I am wondering if the storm caused issues for your service. I had quick check on the Optus Network Status page and no problems are showing for your area. If you still have the same issues today and no SMS response from support it might pay to contact them again. You can do that via the live chat (second link) below if you wish.