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Occasional Contributor Nastursim
Occasional Contributor

Optus chat

Is  anyone else able to load chat

 Everytime I try it never loads

Anyway optus people my modem doesn't work so I can't ring you and the mobile reception here is 💩 with optus

 I only signed up end of July and the modem won't work the Ethernet ports are unresponsive 

 I'm currently using a telstra modem but that phone port won't work

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4 Replies
Contributor MattyPy2
Contributor

Re: Optus chat

Chat is working fine for me.  Maybe you need to restart your browser to clear the cache?

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Occasional Contributor Daff
Occasional Contributor

Re: Optus chat

Hi, 

 

I have the same issue with Optus Chat. All it ever says is “Loading Chat Please Wait” with the little circle thing spining. 

I’m wondering if it because I am trying on an ipad. I am going to try on a different device later today. 

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Occasional Contributor Daff
Occasional Contributor

Re: Optus chat

I could not load chat on any of my tablets. Either iPad or android. 

 

However I did do it very successfully on the laptop. 

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RetiredModerator AlexRH
RetiredModerator

Re: Optus chat

Hey guys, Live Chat is not always compatible with mobile devices 😞 If you have the My Optus app you can load Live Chat directly there or from a PC/laptop of course 🙂 


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