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New Contributor
New Contributor

Optus account messed up

I forget Optus account email address. From app I input my optus account number and DOB, it says 'Please contact us. It looks like you'll need some personalised help...'  

But there is no message help now.

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Moderator
Moderator

Re: Optus account messed up

Hey there, that's a little odd!

If you don't quite remember your login email address I'd recommend heading over to our My Account login page and selecting "Forgot your email?" so we can assist you further.

 

If you still can't get in, we can try to help you here 🙂 What were you needing a hand with specifically?

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New Contributor
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Re: Optus account messed up

It still showing 

Please contact us

It looks like you'll need some personalised help. Please Message us

 

I just want to check if I am still under contract. My account number is hidden17 7253 762

Thank you.

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New Contributor
New Contributor

Re: Optus account messed up

the hidden part is hidden....

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New Contributor

Re: Optus account messed up

the hidden part is six two

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