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New Contributor
New Contributor

Optus account & optus webmail

Are they the same password ?

I used to be able to access to Webmail without go through account, with my password. Now I cannot access my webmail.  What is the problem ?

Regards,

Kyoko Howard

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Moderator
Moderator

Re: Optus account & optus webmail

Thanks for your questions @kbathome. Are you referring to our online Webmail portal? If so, the login can be different to your My Account login. It will depend on the password and username you have set for each platform.

If you're still experiencing any issues with logging in to your webmail account, please send us a message via the My Optus App so we can assist further.