cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Sarah_YC
Moderator
Moderator

Re: Optus Webmail

Hi @barbarav,

Thanks for raising this with us.

The fault with our webmail services has been resolved and there are no current outages impacting these services. We have some initial troubleshooting steps you can run through on our website.

Please note that we’re unable to look into account details on Yes Crowd.


If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.


If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.

 

_____________________________________________________

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines. Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button🙂

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

0 Kudos
Reply
duffabritches76
New Contributor
New Contributor

Re: Optus Webmail | Everything you need to know

the same
0 Kudos
Reply
duffabritches76
New Contributor
New Contributor

Re: Optus Webmail | Everything you need to know

No I still can't work it out. I have to continually work at deletion of emails. Sorry
0 Kudos
Reply
YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Optus Webmail | Everything you need to know


@duffabritches76 wrote:
No I still can't work it out. I have to continually work at deletion of emails. Sorry

No need to be sorry. You just responded to a spammer who has no interest in your response.

0 Kudos
Reply
Harpoon
New Contributor
New Contributor

Motorola G8 Email set up

How do i set up an optusnet email on a motorola g8 lite mobile?

0 Kudos
Reply
Kartika
Moderator
Moderator

Re: Motorola G8 Email set up

Hi @Harpoon, it depends what email application you are using on your Motorola handset. Please refer to our → Email Help & Support page for further assistance.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
jawsjaws
Contributor
Contributor

Re: Optus Webmail | Everything you need to know

Many emails from retailers have gifs or images in the webmail body. Sometimes they don't appear as images in the email until one of them is clicked. Then all become visible.

Any ideas. I have PC with windows 10. I also have some security software and some chrome extensions eg ad blocker, http everywhere

0 Kudos
Reply
JJ_Tex
New Contributor
New Contributor

Re: Optus Webmail | Everything you need to know

Does optus ever plan to raise the webmail size from 500mb?!? This is ridiculous, as Outlook and Google both offer 15gb for free with their unpaid services. Hell, Yahoo gives away 1TB for free!!!

I pay Optus a ridiculous amount monthly for subpar services and get 1/2 of a GB. Please let me know, as I'm seriously considering cancelling my service with you that I've had for ~13yrs. The Optus team should be ashamed and embarrassed to consider this ok.
0 Kudos
Reply
whattalkingyou
Contributor
Contributor

Re: Optus Webmail | Everything you need to know

@JJ_Tex - your reply probably points to your answer. While Optus provides a free service, it’s funded by your access charge and not by the advertising revenue that fund services like Gmail. I’d suggest that people don’t rely on ISP provided email (not just Optus), because then you are tied to a provider, because ISP email is cancelled when you move from that provider. Generic email services such as Gmail or Hotmail don’t tie you to a specific provider for your access service.

---


Please note that I am not employed by Optus and as such any views are my own and the information provided is (at best) general only and does not take into account your dreams, aspirations or financial circumstances.

 

joseph06
New Contributor
New Contributor

Re: Optus Webmail | Everything you need to know

i have to sign in all the time to get my email   need it fixed

0 Kudos
Reply