Thanks for raising this with us.
The fault with our webmail services has been resolved and there are no current outages impacting these services. We have some initial troubleshooting steps you can run through on our website.
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No I still can't work it out. I have to continually work at deletion of emails. Sorry
No need to be sorry. You just responded to a spammer who has no interest in your response.
Many emails from retailers have gifs or images in the webmail body. Sometimes they don't appear as images in the email until one of them is clicked. Then all become visible.
Any ideas. I have PC with windows 10. I also have some security software and some chrome extensions eg ad blocker, http everywhere