Optus Web Page


Having trouble clicking on buttons on Optus Web Page account like what account, waht card and pay bill and logout. I have to use the tab key to manouvre around to highlight the required button and then hit enter.


It is very labour intensive.


I have no issues with any other sites I access!

Re: Optus Web Page


What operating system and browser are you using? It does sound like a browser related issue to me and it could be a plugin causing that behaviour. Have you tried another browser?

Re: Optus Web Page


Using Microsoft edge.

no other web pages have this navigation issue.

Re: Optus Web Page


Windows 10.

on Microsoft surface book brand spanking new

Re: Optus Web Page


On the Optus home page are you given the option at the very top of the page to use the new Optus site?

Or are you already using it?

Have you tried both the old and new?

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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