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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

New Contributor
New Contributor

Optus Uncontactable

I cancelled my Optus account last week, but I have received an account for the next month. The account seems to have no contact details. My next step will be to contact the TIO, as I can't seem to contact Optus.

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Respected Contributor
Respected Contributor

Re: Optus Uncontactable

That bill you received may have been generated prior to the cancellation. Why can't you contact Optus? I find Live Chat a very easy option -

I do not represent Optus. The views, opinions and advice expressed in my posts are my own