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pfds1012
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Optus Outage

When will the outage in the NSW Hills area be resolved? It has been more than 24 hours.
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Ray_YC
Online Community Manager
Online Community Manager

Re: Optus Outage

Hi pfds1012,

Customers can monitor this anytime by visiting the service status page and clicking on the Outages tickbox after entering the location.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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pfds1012
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Re: Optus Outage

Thanks Ray_YC,

 

I have been to the page you suggested and that is why I know that there is some outage.  That page also stipulates that the fault is under investigation but it does not say when it will be resolved. The page status has not changed for the last 40+ hours.

Therefore, no you did not answer the question.  

PFDS1012

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Ray_YC
Online Community Manager
Online Community Manager

Re: Optus Outage

There is no ETA we're able to provide, "We're working hard to have this issue resolved as soon as possible. Thank you for your patience" is the same info we have on our public forum.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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