Optus NBN internet and Landline phone both down for the whole day FRI 31-FEB-2020 postcode 2099 since early morning.
Got an Optus SMS message at 16:22 (many hours later) announcing network outage. Asked me to contact optus.com.au/optustechchat (while my internet was DOWN); JOKE ?!?!
Got another Optus SMS message at 19:47 announcing problem fixed.
No NBN internet and no Landline Phone for the whole day is a JOKE.
Could be fatal for people who need help in emergency. Also affect people who earn a living depending on internet and phone.
Looks like our spam filter kicked in as you posted many times in a short period and one of them contained an external link for us to review. It has since been published and we'll respond to the thread you started.