I haven't been able to access my PrePaid Wireless Broadband balance sine the 6/7/2018 . I'm told by the Tech Escalation team they are looking into it . Exactly how long is this going to take ?
Exactly how do i check my balance , if i can't ?
I've even been told to call Optus to get the balance , are they serious ?
When am i going to be informed by Optus , the relevant persons i've contacted and spoken to , on how the techical issue is progressing ?
Don't forget , if i recharge my balance over 50G - i forfeit any amount over that .