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2019-02-04 07:54 PM
I keep getting this issue for my new box
This box is not active.
We couldn't log in your Fetch Tv Service Provider.
Following these steps to fix.
1. Wait 3 minutes and then restart your Fetch Tv Box.
2. If the problem continues please contract your Fetch TV Service Provider and report that your box has a login error.
Is there anyone that can help with my inquiry.
Also i have tried to reset it, no good also i haven't had the chance to use my activation code.
2019-02-04 10:30 PM
You could google soft and hard reset and try those for the box
Otherwise the box is leased and on request Optus will send out a replacement at no cost.