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New Contributor
New Contributor

Optus Fetch Box 'Not Active'

I keep getting this issue for my new box



This box is not active.

We couldn't log in your Fetch Tv Service Provider.


Following these steps to fix.

1. Wait 3 minutes and then restart your Fetch Tv Box.

2. If the problem continues please contract your Fetch TV Service Provider and report that your box has a login error.


Is there anyone that can help with my inquiry.


Also i have tried to reset it, no good also i haven't had the chance to use my activation code.


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Honoured Contributor
Honoured Contributor

Re: Optus Fetch Box 'Not Active'

Sounds faulty.


You could google soft and hard reset and try those for the box


Otherwise the box is leased and on request Optus will send out a replacement at no cost.


Peter Gillespie

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