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Re: Optus Cable-Terrible packet loss and ping issues.

Toomey

Hmmm, it may be worth re-opening the ticket if that's the case. Do you have a fault reference number I can take a look at? 


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Re: Optus Cable-Terrible packet loss and ping issues.

[ Edited ]
i-love-honesty

ive been getting the same treatment as a new nbn customer , chat send me round the bend tech support hang up on you or rebooted my modem it seemed whilst he was talking to me its clear optus has issues and arnt fixing them its october now and still happening 

Re: Optus Cable-Terrible packet loss and ping issues.

Jarrens

Yeah it's a pretty bad situation Australia is in at the moment. Be sure to watch the Four Corners story about the extreme shortcomings of the NBN on  Monday at 8:30pm. May add a bit more fire to your rage. I have NBN coming to my area early next year which I guess can't be any worse than the current connection I'm on. Optus cable with that 2-4 MB/s Peak times <3 

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