cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
owlietenil2
New Contributor
New Contributor

Optus Broadband

Anyone else with Optus Broadband suffering terrible and spotty connection right now? Mobile seems to work fine, but the broadband is dropping out constantly.

0 Kudos
Reply
2 Replies
Huddo3087
Contributor
Contributor

Re: Optus Broadband

isn't that normal ?  LOL

0 Kudos
Reply
Kartika
Moderator
Moderator

Re: Optus Broadband

Hi @owlietenil2, sorry to hear about your internet connection issue. With regards to dropouts it depends on various factors. Did you get a chance to check our Network Status page for any reported fault in your area → https://www.optus.com.au/about/network/service-status?_ga=2.31360955.586007117.1503271635-1521067269.... Has any basic troubleshooting helped → https://yescrowd.optus.com.au/support?id=1390. 


If the issue still continues then please raise it with our Technical Support team either via the →  messaging service or by calling them on  131344 - Mon - Fri 8am - 8pm AEST to assist you further.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply