Solved! Solved: Go to Solution.
Hey @PjjJ8520 - Thanks for sharing this with us. Without having the exact information/Set-up, we'll be limited on what and how we can assist.
It's quite unusual to hear quite this many of drop outs occurring at your address. Has this been happening for quite some time now or just within a certain period?
Do you know what kind of service you have and what modem you're using?
If this was for NBN, for the most part, our customers have been using our NBN Troubleshooting Guide here which has helped with some issues.
It's likely though we will need account specifics to assist and see if there is an underlying issue. If you get a chance, feel free to message our team via the My Optus App and they can have it raised.
@PjjJ8520 If you get a chance, either message us using the My Optus App or send a private message on Facebook or Twitter and once we grab some details, we'll be able to run some testing for you. Sounds like we may need to get it raised though.