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New Contributor
New Contributor

Ongoing DSL issues in Kew

Anyone else experiencing woeful speeds in Kew area (Vic)? Been terrible for months and beyond a joke now. No assistance from the call centre or online chat

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Trusted Contributor
Trusted Contributor

Re: Ongoing DSL issues in Kew

Can you please share more information?

 

What modem are you using on your DSL service?

 

Can you get the modem DSL stats from inside the device? (usually 192.168.1.1)

 

Have you done an isolation test?

 

If you pick up the home phone, is it noisy?

 

Have you rebooted your modem?

 

Have you tried a different modem?

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